Carla Monica C.

Console Agent/ Quality Expense Reviews / Auditor / Chat Support/ Tutor

Experience ESL Teacher and Learning Facilitator: Facilitate learning courses and tracks student's progress. Manage students account information and profile them for their lesson plans. Collects opportunities and send out recommendations. Analyze learning curves and challenges. Time keeping. Quality Expense Reviews: 1. Assist with carrying out weekly routine accounting protocols. 2. Review of expense submissions (CCT and Field Expenses). Ensure all expense submissions comply with the organization’s expense policies, protocols, and guidelines. 3. Communicate any issues with the staff. 4. Reconcile any disputes related to expense submissions. 5. Assist with data download and import into spreadsheets for financial analysis. 6. Support regular financial reporting to different units and teams. 7. Errors deducted from the weekly invoice. 8. Perform other Console-related tasks necessary in improving the organization's processes.