Mohamed M.
German Speaker , Translator , Customer Service & Tech Support
I'm a multilingual (Native Arabic, Fluent in English and German) derived experienced individual who has a very wide experience in the customer service field as a customer service representative moreover as team manager, thus working in such field feels like home to me considering the fact that I'm very passionate about team work and developing soft skills regarding the communication in general. I'm working in the filed for about 5 Years, as when i decided to start my career, i chose this career, as i feel like, that is the most suitable work for me, as i love helping people, guiding them, solve their Problems, when they have such a problem.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $13k
Billed in all: $71,255$71k
$6.5k in the last 6 months
Across 8 contracts
Earnings, last 30 days
Skill rankings: Top 4% in Microsoft Excel
Ranked by MRR among everyone on Upwork with the skill.
- #120Product Knowledge2,128 freelancers · 🇪🇬 #2Top 6%🇪🇬#2 of 26
- #156Order Tracking2,668 freelancers · 🇪🇬 #2Top 6%🇪🇬#2 of 19
- #264Customer Satisfaction3,986 freelancers · 🇪🇬 #6Top 7%🇪🇬#6 of 79
- #313Phone Support5,089 freelancers · 🇪🇬 #6Top 6%🇪🇬#6 of 68
- #608Online Chat Support11,527 freelancers · 🇪🇬 #13Top 5%🇪🇬#13 of 161
- #753Email Support14,954 freelancers · 🇪🇬 #12Top 5%🇪🇬#12 of 169
- #1,162Lead Generation26,344 freelancers · 🇪🇬 #10Top 4%🇪🇬#10 of 308
- #1,301Microsoft Excel32,523 freelancers · 🇪🇬 #8Top 4%🇪🇬#8 of 538