Omar Z.

Hello! 👋My name is Omar, I’m a Customer Support Specialist with professional experience in both telecommunications and real estate. At Vodafone UK (1 year), I assisted customers through phone, email, and live chat, resolving issues quickly and providing a positive customer experience in a fast-paced environment. I also have experience in real estate cold calling, where I developed skills in lead generation, persuasive communication, and objection handling to connect potential clients with sales opportunities. I can help you with: 📞 Phone Support & Cold Calling – professional, persuasive, and customer-focused. 💬 Live Chat & Email Support – quick, clear, and friendly responses. 🎯 Customer Care & Retention – resolving problems while building loyalty. 🛠️ CRM & Ticketing Systems – experienced in managing customer data and support cases. 💡 Why clients choose me: Strong communication and sales-oriented mindset. Ability to stay calm under pressure and turn challenges into solutions. Dedicated, reliable, and focused on client satisfaction.