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Ana  G.
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Ana G.

Customer Experience Expert/ Intake Specialist

I am a creative and driven individual with a strong entrepreneurial spirit. I have had the privilege of working in diverse roles that have shaped my skill set and passion for taking care of people. Most recently, I served as an intake specialist for a personal injury law firm. In this role, I provided crucial support to clients seeking legal representation, conducting thorough case evaluations and ensuring a seamless intake process. My empathetic client engagement and efficient data management allowed me to foster trust and deliver exceptional service. Prior to that, I worked as an appointment scheduler for a clinic, where I honed my organizational skills and expertise in coordinating schedules. My proactive approach to follow-ups and clear communication ensured that patients received timely and reliable care. With a background in content creation for my own small business, I have also developed a talent for crafting engaging and compelling materials. I am excited to leverage my unique blend of skills and experiences to contribute to various projects. Whether it's enhancing customer experience, managing appointments, or creating captivating content, I am dedicated to making a positive impact and delivering exceptional results.

🇳🇮Masaya, Nicaragua$8/hr100% JSS3.00 (2)Since May 2023

Earnings and projects

MRR
$1.6k

Last 6 months ÷ 6

World#30,930 / 412k
🇳🇮Country#157 / 1,207
Revenue, last 30 days
$1.6k

Last 6 months: $9.3k

World#28,234 / 412k
🇳🇮Country#154 / 1,207
Total earnings
$42k

Billed in all: $43k

World#87,504 / 412k
🇳🇮Country#320 / 1,207
Per project
$10k

$9.3k in the last 6 months

World#15,053 / 412k
🇳🇮Country#98 / 1,207
Projects, last 6 months
1

Across 2 contracts

0% fixed100% hourly
World#128,096 / 412k
🇳🇮Country#224 / 1,207
Projects in all
4

Across 5 contracts

0% fixed100% hourly
World#283,744 / 412k
🇳🇮Country#324 / 1,207

Earnings, last 30 days

$43.4k+$1.6k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$41k$42k$43k$44kOct 9Oct 24Nov 8

Skill rankings: Top 4% in Language Interpretation

Ranked by MRR among everyone on Upwork with the skill.

  1. #44Language Interpretation1,049 freelancers · 🇳🇮 #4Top 4%
  2. #54Sales Leads776 freelancers · 🇳🇮 #4Top 7%
  3. #72Personal Injury Law397 freelancers · 🇳🇮 #5Top 18%
  4. #82Legal Translation1,249 freelancers · 🇳🇮 #3Top 7%
  5. #86Lead Nurturing1,019 freelancers · 🇳🇮 #1Top 8%
  6. #86Immigration Law781 freelancers · 🇳🇮 #7Top 11%
  7. #157Social Media Engagement2,106 freelancers · 🇳🇮 #1Top 7%
  8. #223Appointment Scheduling3,126 freelancers · 🇳🇮 #9Top 7%