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Nicola Irish B.

Nicola Irish B.

Customer Service Specialist

"I have developed my proficiency in handling simple to complex customer issues based on the scope I'm assigned for in terms of Technical issue handling ( Mobile phones, internet issues), Banking ( Credit account management ; consumer/corporate accounts, loan originations). I'm open to explore new skill sets to develop for growth and mastery.

🇵🇭Manila, Philippines$8/hr95% JSSSince May 2023
GlobeUpwork

Earnings and projects

MRR
$1.1k

Last 6 months ÷ 6

World#45,222 / 412k
🇵🇭Country#8,147 / 56.3k
Revenue, last 30 days
$1.1k

Last 6 months: $6.4k

World#40,302 / 412k
🇵🇭Country#7,883 / 56.3k
Total earnings
$32k

Billed in all: $33k

World#105,049 / 412k
🇵🇭Country#17,186 / 56.3k
Per project
$16k

$6.4k in the last 6 months

World#8,283 / 412k
🇵🇭Country#1,750 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
2

Across 3 contracts

0% fixed100% hourly
World#328,889 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$33.5k+$1.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$32k$33k$34kOct 9Oct 24Nov 8

Skill rankings: Top 11% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #5Chat Setup32 freelancers · 🇵🇭 #3Top 16%
  2. #176Email1,368 freelancers · 🇵🇭 #76Top 13%
  3. #956Cold Calling6,565 freelancers · 🇵🇭 #476Top 15%
  4. #2,060Technical Support11,267 freelancers · 🇵🇭 #1,166Top 18%
  5. #3,140Lead Generation26,344 freelancers · 🇵🇭 #1,017Top 12%
  6. #3,578Virtual Assistance29,113 freelancers · 🇵🇭 #1,444Top 12%
  7. #6,024Data Entry53,630 freelancers · 🇵🇭 #3,039Top 11%
  8. #6,048Customer Service37,167 freelancers · 🇵🇭 #3,229Top 16%