Jana Claudette C.

I am a dedicated customer service specialist & Shopify virtual assistant committed to helping businesses deliver exceptional customer experiences while keeping operations efficient and organized. I provide professional support across email, chat, and administrative platforms, ensuring customers feel valued and businesses run smoothly. 🔹 How I Can Help Your Business: ✔ Customer Email & Chat Support —professional, empathetic, and timely communication. ✔ Order Processing & Tracking – Accuracy and efficiency in every transaction. ✔ Shopify Product Management – Uploading, updating, and maintaining product listings. ✔ Administrative Tasks – Data entry, reporting, and file organization with precision. ✔ Process Improvement – Identifying gaps and suggesting ways to streamline workflows. 🔹 Tools I’m Proficient In: 🛠 Shopify | Google Workspace (Docs, Sheets, Drive) | Microsoft Office | Slack | Gorgias | Email Support Platforms 📌 Why Hire Me? I don’t just complete tasks—I take ownership of my work. My goal is to ensure your customers receive 5-star service, your operations stay seamless, and your business continues to grow. I bring professionalism, reliability, and a results-driven approach to every project. ✅ Available full-time, part-time, or long-term ✅ Willing to work flexible hours, anytime your business needs ✅ Dedicated to exceeding expectations, not just meeting them 🚀 If you’re ready to elevate your customer support and keep your Shopify operations running smoothly, let’s work together!