Mariel S.

👋 Hi there! I’m a dedicated and friendly virtual assistant and customer support professional with a strong background in hospitality, retail, and outdoor recreation industries. Since 2020, I’ve been working in customer-facing roles where I’ve developed excellent communication, adaptability, and problem-solving skills. I’m honest, very patient, and always eager to learn new things. I’m also self-motivated, reliable, responsible, and hardworking. I thrive both independently and as part of a team, and I stay calm and focused in high-pressure situations. 🧳 My experience in the hospitality industry includes front desk service, managing reservations, assisting international guests, and ensuring smooth check-ins and check-outs. In the retail and rental industry, I handled payments, inventory, and equipment rentals while offering personalized support to customers. Working in the outdoor recreation sector, I provided guidance and assistance to guests in fast-paced, winter environments, ensuring safety and a positive experience. Each of these roles has strengthened my customer service mindset and taught me the value of being attentive, resourceful, and kind in every interaction. ✨ I’m now seeking to leverage my skills, energy, and passion for organization in a new opportunity. If you're looking for someone dependable, detail-oriented, and committed to making your day easier, I’d love to connect!