Erin Julia B.
Business Virtual Assistant | CRM, Tech CS, AI & Executive Admin
𝐖𝐢𝐭𝐡 𝐨𝐯𝐞𝐫 𝟐,𝟒𝟎𝟎 𝐡𝐨𝐮𝐫𝐬 𝐥𝐨𝐠𝐠𝐞𝐝, $𝟏𝟎𝐤+ 𝐢𝐧 𝐞𝐚𝐫𝐧𝐢𝐧𝐠𝐬, 𝐓𝐨𝐩 𝐑𝐚𝐭𝐞𝐝 𝐛𝐚𝐝𝐠𝐞 (𝟗𝟓% 𝐉𝐨𝐛 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 𝐒𝐜𝐨𝐫𝐞), 𝐚𝐧𝐝 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 𝐨𝐮𝐭𝐬𝐢𝐝𝐞 𝐔𝐩𝐰𝐨𝐫𝐤. 𝐈 𝐝𝐨𝐧’𝐭 𝐣𝐮𝐬𝐭 "𝐚𝐬𝐬𝐢𝐬𝐭" — 𝐈 𝐦𝐚𝐧𝐚𝐠𝐞. You need an implementation partner who can figure things out without hand-holding. I hold Bachelor's Degree and bridge the gap between technical operations, creative strategy, and executive administration. My value isn't just in doing tasks; it's in my resourcefulness. Whether you need to manage a coaching community, onboard new SaaS clients, or manage CRM, I bring the professional discipline to get it done right. 𝐇𝐨𝐰 𝐈 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐘𝐨𝐮𝐫 𝐆𝐫𝐨𝐰𝐭𝐡: 💻 𝐓𝐞𝐜𝐡-𝐒𝐚𝐯𝐯𝐲 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 & 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 ✓ Community Ops: Experience building and managing communities on Circle.so and Mighty Networks for coaches, ensuring engagement and smooth user experiences. ✓ Tech Liaison: Served as the bridge between non-technical clients and internal developers. I translate client feedback into technical tickets and guide new users through onboarding/product adoption. ✓ CRM & Automation: Certified in Make.com (Foundation & Basics) . I build scenarios to connect apps and reduce manual data entry, although quite new I'm actively enhancing my skills to meet expectations. I also optimize pipelines in Zoho CRM, Trello, Jira and Monday.com. ⚙️ 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 & 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐀𝐝𝐦𝐢𝐧 ✓ Business Discipline: My degree and Civil Service Eligibility provide the foundation for handling your data, confidentiality, and compliance with professional rigor. ✓ Procurement & Logistics: Managed end-to-end procurement cycles, responding to government RFQs and handling strict documentation for US enterprise. ✓ Executive Gatekeeping: Skilled in complex calendar management and acting as the primary point of contact for high-level stakeholders. 🎨 𝐀𝐈-𝐏𝐨𝐰𝐞𝐫𝐞𝐝 𝐂𝐫𝐞𝐚𝐭𝐢𝐯𝐞 & 𝐂𝐨𝐧𝐭𝐞𝐧𝐭 ✓ Visual Assets: Expert in generating consistent character art and marketing visuals using Midjourney, Canva and Photoshop. ✓ Content Scale: I leverage AI to increase content production speed by 2x without sacrificing quality, utilizing prompts and Notion for strategy. ✓ Digital Strategy: Certified in Google Foundations of Digital Marketing & E-commerce. 𝐓𝐞𝐜𝐡 𝐒𝐭𝐚𝐜𝐤: ✓ Community: Circle.so, Mighty Networks, Discord, Telegram, Meta Platforms ✓ Ops/CRM: Monday.com, Zoho CRM, Jira, Trello, Slack, Notion ✓ Creative: Midjourney, Adobe Photoshop, Canva ✓ Automation: Integration and AI Tools Ready for a partner who is resourceful, organized, and tech-forward? Click "𝐈𝐧𝐯𝐢𝐭𝐞 𝐭𝐨 𝐉𝐨𝐛" to discuss your needs.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.7k
Billed in all: $30,425$30k
$540 in the last 6 months
Across 40 contracts
Earnings, last 30 days
Skill rankings: Top 22% in Email Marketing
Ranked by MRR among everyone on Upwork with the skill.
- #10Community Management Software44 freelancers · 🇵🇭 #3Top 23%🇵🇭#3 of 6
- #74Government Procurement208 freelancers · 🇵🇭 #11Top 36%🇵🇭#11 of 26
- #142End User Technical Support418 freelancers · 🇵🇭 #60Top 34%🇵🇭#60 of 142
- #406Customer Onboarding1,245 freelancers · 🇵🇭 #83Top 33%🇵🇭#83 of 228
- #755Community Management2,973 freelancers · 🇵🇭 #175Top 25%🇵🇭#175 of 560
- #1,166Business Operations4,003 freelancers · 🇵🇭 #237Top 29%🇵🇭#237 of 779
- #1,304Customer Relationship Management5,121 freelancers · 🇵🇭 #378Top 25%🇵🇭#378 of 1,228
- #1,388Generative AI5,038 freelancers · 🇵🇭 #24Top 28%🇵🇭#24 of 103