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Lasono L.

Lasono L.

Customer Service | Telemarketing | Appointment Setter | AI Trainer

Customer service, telesales/appointment setter with 15+ years of experience in inbound/outbound calls, email, and live chat support, plus 5 years specializing in Trust & Safety for social media and gaming platforms. Proven track record of resolving 1,000+ inquiries monthly while consistently achieving 95%+ performance scores and a perfect 100/100 accuracy rating. Skilled at handling high-volume customer interactions, scam investigations, payment issues, and virtual assistant duties.

🇮🇩Yogyakarta, Indonesia$5/hr100% JSS4.68 (3)Since Jun 2023
GlobeUpwork

Earnings and projects

MRR
$140

Last 6 months ÷ 6

World#125,638 / 412k
🇮🇩Country#1,979 / 5,726
Revenue, last 30 days
—

Read daily since Nov 2, under 30 days

Total earnings
$1.1k

Billed in all: $1.2k

World#385,533 / 412k
🇮🇩Country#5,310 / 5,726
Per project
$158

$279 in the last 6 months

World#280,381 / 412k
🇮🇩Country#3,876 / 5,726
Projects, last 6 months
3

Across 4 contracts

75% fixed25% hourly
World#66,481 / 412k
🇮🇩Country#1,205 / 5,726
Projects in all
7

Across 11 contracts

82% fixed18% hourly
World#236,190 / 412k
🇮🇩Country#3,276 / 5,726

Earnings, last 30 days

$1.2kNothing earned since Nov 2Billed in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$1,140$1,160$1,180$1,200Nov 2Nov 5Nov 8

Tracked from Nov 2, 2026.

Skill rankings: Top 33% in Multilingual Translation

Ranked by MRR among everyone on Upwork with the skill.

  1. #132Multilingual Translation397 freelancers · 🇮🇩 #2Top 33%
  2. #149Content Analysis440 freelancers · 🇮🇩 #6Top 34%
  3. #469Call Center Management1,271 freelancers · 🇮🇩 #2Top 37%
  4. #469AI Model Training1,135 freelancers · 🇮🇩 #11Top 41%
  5. #1,891Telemarketing4,857 freelancers · 🇮🇩 #9Top 39%
  6. #3,436CRM Software8,314 freelancers · 🇮🇩 #20Top 41%
  7. #14,157Customer Service37,167 freelancers · 🇮🇩 #74Top 38%