Evangel E.
IT & Customer Support Specialist | E-commerce, CRM & Order Management
YOUR VIRTUAL ASSISTANT! ⭐️⭐️⭐️ YOU FOUND ME! I help busy business owners, startups, and e-commerce brands stay organized and responsive so nothing falls through the cracks and your customers always feel taken care of. With over 7 years of experience in Customer Support and Virtual Assistance, I’m experienced in fast-paced environments where clear communication, accuracy, and follow through matter. I take ownership of tasks, respond promptly, and ensure work gets done without constant follow-ups. You can rely on me to keep your operations running smoothly. What I can support you with 👌 • Email, chat, and voice customer support • Inbox and ticket management (CRM & help desk systems) • Customer issue tracking, follow-ups, and resolution • Scheduling and calendar coordination • Administrative support and documentation • Spreadsheet tracking and internal reporting • Basic IT and platform troubleshooting • Communicating with internal teams and external clients • E-commerce support, order updates, refunds, and escalations My goal is to reduce your workload, improve customer satisfaction, and give you peace of mind knowing your support and admin tasks are handled professionally. I’m reliable, proactive, and committed to delivering consistent, high-quality support. Feel free to message me, let’s make your day-to-day operations easier. 😊
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $49k
Billed in all: $60,233$60k
$1.6k in the last 6 months
Across 34 contracts
Across 81 contracts
Earnings, last 30 days
Read once a week before Oct 29, 2026, daily since. Dotted: longer than usual between two readings. Hatched: over two weeks without one.
Skill rankings: Top 0.03% in Email Support
Top 1% in 16 of 17 skills, ranked by MRR among everyone on Upwork with the skill.
- Calendar Management4,894 freelancers · 🇺🇸 #1Top 0.04%🇺🇸#1 of 443
- Order Processing2,648 freelancers · 🇺🇸 #1Top 0.08%🇺🇸#1 of 91
- Ecommerce Support1,624 freelancers · 🇺🇸 #1Top 0.12%🇺🇸#1 of 52
- Gorgias1,588 freelancers · 🇺🇸 #1Top 0.13%🇺🇸#1 of 75
- #4Email Support14,954 freelancers · 🇺🇸 #3Top 0.03%🇺🇸#3 of 563
- #4Online Chat Support11,527 freelancers · 🇺🇸 #2Top 0.03%🇺🇸#2 of 359
- #6Slack3,033 freelancers · 🇺🇸 #5Top 0.20%🇺🇸#5 of 345
- #8Kindle Direct Publishing1,019 freelancers · 🇺🇸 #3Top 0.79%🇺🇸#3 of 152