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Andrey Gerardo M.

Andrey Gerardo M.

Intake specialist/Customer support

I am dynamic, I learn quickly, and I always give my best. I have worked in call centers since Feb 2018, I started in Teleperformance in customer service then UCB as collections specialist in Qualfon CR customer service, and Bill Gossling customer service/now past to debt collector. Have worked since 2022 in the legal industry for personal injury law firma MVA,divorce and family law. I have knowledge using crm's like my case,Dropbox,onedrive, Salesforce as well monday.com,zoom,and calltools.

🇨🇷San Isidro, Costa Rica$12/hr90% JSS5.00 (1)Since Jun 2023
GlobeUpwork

Earnings and projects

MRR
$241

Last 6 months ÷ 5.3 months active (since Jun 2026)

World#106,601 / 412k
🇨🇷Country#128 / 515
Revenue, last 30 days
$0

Last 6 months: $1.3k

Total earnings
$1.3k

Billed in all: $1.4k

World#372,699 / 412k
🇨🇷Country#477 / 515
Per project
$1.3k

$1.3k in the last 6 months

World#105,692 / 412k
🇨🇷Country#182 / 515
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇨🇷Country#127 / 515
Projects in all
1
0% fixed100% hourly
World#360,671 / 412k
🇨🇷Country#417 / 515

Earnings, last 30 days

$1.4kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$1,320$1,340$1,360$1,380Oct 8Oct 23Nov 7

Skill rankings: Top 22% in Resolves Conflict

Ranked by MRR among everyone on Upwork with the skill.

  1. #48Resolves Conflict216 freelancers · 🇨🇷 #1Top 22%
  2. #121Family Law318 freelancers · 🇨🇷 #1Top 38%
  3. #184Personal Injury Law397 freelancers · 🇨🇷 #1Top 46%
  4. #251Debt Collection699 freelancers · 🇨🇷 #2Top 36%
  5. #310Payment Processing834 freelancers · 🇨🇷 #1Top 37%
  6. #496Time Management1,763 freelancers · 🇨🇷 #3Top 28%
  7. #554BPO Call Center1,567 freelancers · 🇨🇷 #2Top 35%
  8. #784Invoicing2,164 freelancers · 🇨🇷 #2Top 36%