Millicent I.

Running a successful Airbnb business shouldn't mean spending your day answering guest messages, chasing cleaners, fixing maintenance issues, or manually managing calendars and pricing. Hi, I'm Millie, an STR Property Manager with 3+ years of experience helping Airbnb hosts, vacation rental owners, and property managers streamline operations, improve guest experience, and maximize occupancy across Airbnb, VRBO, Booking dot com, and direct bookings. I specialize in building smooth, reliable systems that keep short-term rentals guest-ready, profitable, and running efficiently, so owners can spend less time managing day-to-day operations and more time growing their portfolio. I can help with: ✅ Guest communication & booking management ✅ Airbnb & VRBO channel synchronization ✅ PMS setup & optimization (Hostaway, Guesty, Hospitable, Lodgify, OwnerRez & Zeevou) ✅ PriceLabs pricing optimization & AirDNA market research ✅ Cleaner coordination, maintenance follow-up & turnover management ✅ Listing setup, optimization & OTA accuracy ✅ Workflow automation, SOP creation & operational documentation ✅ Owner reporting, Google Sheets dashboards & administrative support I've supported 80+ STR listings and 100+ rental units, helping property owners reduce operational bottlenecks while improving occupancy, revenue, and guest satisfaction. Tools: Hostaway | Guesty | Hospitable | OwnerRez | Lodgify | Zeevou | Turno | PriceLabs | AirDNA | Airbnb | VRBO | Booking dot com | Google Workspace | ClickUp I'm proactive, organized, and comfortable taking ownership of the day-to-day operations that keep short-term rentals running smoothly. Whether it's guest communication, pricing, channel management, or coordinating your team, I focus on getting the job done efficiently while communicating every step of the way. I'm also a fast learner and always eager to learn and master any new tools or systems that help improve operations and deliver better results. Additional Property Management Experience Many of my clients also operate mixed STR/LTR portfolios, so I also support leasing coordination, tenant communication, maintenance workflows, lease renewals, property management administration, and owner reporting when needed. If you're looking for someone who can step into your Airbnb business and keep the operational side running smoothly, I'd love to learn more about your portfolio.