Emmanuel Rhyann B.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Hello! I am an exceptionally skilled customer service representative with over 5 years of experience in the BPO industry. My expertise spans various roles, including 1 year as a Next Generation Team Manager, where I successfully managed and facilitated the transition of numerous agents. Additionally, I have 3 years of experience as a Subject Matter Expert in Collections, where I handled escalated/supervisor calls and provided valuable support to my team throughout the process. I am also well-versed in Tech Support and have a solid foundation as a Customer Service Representative, which is where my journey began. Furthermore, I successfully completed a comprehensive formal education program in Spanish, achieving proficiency across levels 1-7. As a result, I am now proficient in three languages, with English being my primary language and the one in which I excel the most. I am excited to connect with a diverse community of individuals here and look forward to forming positive relationships. You can rest assured that I am dependable and committed to delivering exceptional service. I'm eager to contribute my skills and knowledge to make a meaningful impact.