Julie Ann P.

Virtual Assistant I Sales Associate I Customer Service Pro I

Hi! My name is Julie, I worked as a Sales Travel Specialist handling reservation accounts. I have been with the company for more than two years. As a travel specialist, I am responsible for booking flights, hotels, and tour package for clients. Provide clients the best options that suit their needs and preferences. I also plan their itineraries. I am knowledgeable of different travel options and suggest activities and attractions based on clients' interests. I am well versed in administrative work as well as providing satisfaction to every customer. Also, I have excellent written and verbal communication skills. As a call center agent, my priority is to maintain exceptional customer service and build productive relationships, and resolve complex issues with diplomacy to achieve win-win outcomes. I also have years of experience as a Process Technician and Clerk Engineer . And this helped me to focus and attention to detail. I am a hardworking person that believes in honesty and patience. My skills include Microsoft Office (Word, Excel, PowerPoint, Outlook, MS Teams), Canva, CapCut, Google Sheets, and other software. I can also do basic tasks such as cold calling and data entry. I am currently handling our small family business which gives me the opportunity to be a social media manager. I manage our business page and social accounts such as Facebook page, TikTok and Instagram. I creates social media posts, interacting with customers, responding to their orders, comments and questions. I am a team player, passionate, fast learner, and eager to learn new things. I can be very useful to your team since my main objective is to give outstanding results, long-term relationships, professionalism, and leave 100% satisfaction.