Etdaly F.

In my role as a virtual medical assistant, I have applied my medical knowledge to provide specialized services, such as responding to online inquiries, offering virtual consultations, conducting medical research, scheduling medical appointments, and reviewing and evaluating laboratory test results. My focus is on customer care, ensuring accurate and understandable responses, as well as the effective management of medical information. Among my skills, I excel in problem solving within the medical field, including managing telemedicine platforms, drafting virtual medical reports, coordinating virtual appointments, handling faxes and calls, and addressing patient issues. Additionally, I have experience working with the eClinicalWorks platform and NextGen enabling me to provide comprehensive services in both traditional clinical settings and the digital sphere.