Sara M.

Hello! Thank you for checking out my online profile. Let me tell you a little about myself and areas I specialize in… I am an organized, self-motivated, and enthusiastic professional with excellent communication skills. I have provided Executive Administrative support to CEOs, CMOs, and other Executive staff for more than 15 years and served as an esteemed partner to all areas of the business including marketing, sales, education, customer experience, human resources, and IT. I love bringing organization to chaos. I have a talent for simplifying complex information and processes. I excel at data-mining exercises to uncover opportunities for company growth and increased productivity. I enjoy working on projects where I can apply my creative skills as well as analytical abilities to produce insightful and attractive presentations and reports. I am well versed in both PowerPoint and advanced functions of Excel. I apply critical thinking to every project to outline scope of work, define needs, anticipate roadblocks, and strive to exceed expectations. I work well in high pressure situations with hard deadlines and continuously seek ways to increase efficiency and streamline task management. Training and eLearning: Design, develop, and deliver curricula, documentation and supporting material/media for live and online customer training and webinars. Transform existing materials and media into an organized online training program with easily digestible, bite-sized learning modules. Create professional and interactive SCORM training modules that include simulations and quizzes to keep learners engaged. Manage all aspects of implementing a sustainable LMS for online customer learning and employee training. Executive Support: Design presentations for Board of Directors meetings, pitch decks, and strategic planning. Transcribe whiteboard drawings and meeting notes into workflows, organization charts, and roadmaps. Assist teams with project management including action plans, timelines, workflows, communication plans, and KPIs. Organize and facilitate all aspects of leadership workshops, customer training events, award ceremonies, and corporate retreats. Knowledge of principles and tools from the Danaher Business System (DBS), Toyota Production System (TPC), and Entrepreneurial Operating System (EOS) Customer Sales & Marketing: Develop and automate marketing campaigns for lead nurturing, customer retention, product launches, and promotions/sales. Assist marketing team with communication plans, graphic design, and copywriting. Perform analysis of customer sales and feedback to identify trends for strategic marketing campaigns. Manage all aspects of implementing and growing a CRM to serve as a full-service automated engine for lead generation, customer retention, sales management, customer feedback, and robust analytics. I have experience with HubSpot, Salesforce, and Microsoft Dynamics CRMs. ************************* In summary, I have many talents and acquired various skills over my career. Here is a quick list of projects I will gladly assist you with… * Presentation Design * Project Management * Online Learning Development * Clinical Orthodontic Training * Employee ISO Training * Data Analysis & Reporting * CRM Administration * Marketing & Sales Campaigns * Event Management Rate negotiable depending on project needs.