Amelia Elart D.

Customer Support | Technical Support | Healthcare Advocate

With over 7 years of solid experience in customer service across diverse industries: • I am confident in my ability to bring immediate value to your team. • Proficient in handling inquiries and resolving issues while adhering to established policies and procedures. • Known for my attention to detail and ability to swiftly analyze and prioritize client requests. • Strong communication skills, both verbal and written. • Managed various accounts, including those related to Healthcare account - AARP, Mobility account - ATT and Verizon and Retail account - Amazon. Transitioning into the BPO industry, I've successfully handled a range of customer service tasks, including dispatching and assistance through different channels. Working remotely has allowed me to continually learn and grow. I am dedicated, hardworking, and integrity-driven. My time management skills ensure timely completion of tasks without compromising quality. Additionally, I excel in interpersonal communication, organization, and adaptability. Proficient in the Microsoft Office suite, I quickly grasp new applications and effectively contribute to team goals while managing my own workload. While this summary provides a glimpse of my capabilities, I am eager to discuss further how I can contribute to your organization. I am available for an interview at your convenience.