Anne Camille R.

Appointment Setter | Data & Order Management Specialist | Virtual Assistant With over 6 years of professional experience, I have worked with Australian and U.S.-based companies, providing exceptional customer support, appointment setting, data management, and order management services. I am highly organized, detail-oriented, and committed to delivering accurate, efficient, and reliable results. I have extensive experience as an Appointment Setter for solar companies, where I qualified leads, scheduled appointments, maintained customer relationships, and ensured a smooth sales process. Alongside this, I have handled a wide range of administrative tasks, including database management, lead tracking, and CRM updates. I am a fast learner, adaptable, and capable of working independently with minimal supervision. I thrive in fast-paced environments, manage multiple priorities effectively, and consistently meet deadlines while maintaining a high standard of work. Data Management Experienced in organizing, validating, and maintaining accurate data across multiple platforms. I ensure data integrity by updating records, managing databases, verifying information, and supporting reliable reporting through structured and organized data management processes. Order Management Experienced in managing the complete order fulfillment process from order placement to delivery. Skilled in processing orders, tracking shipments, coordinating replacements and returns, updating customers on order status, maintaining accurate inventory records, and resolving order-related concerns efficiently while ensuring a positive customer experience. Core Skills * Appointment Setting * Customer Support (Email, Chat & Phone) * Lead Generation & Lead Management * CRM Management * Data Entry & Database Management * Order Processing & Order Tracking * Shipping & Fulfillment Coordination * Administrative Support * Calendar Management * Customer Relationship Management * Documentation & Reporting * Problem Solving & Multitasking Tools & Platforms * ViciDial * Follow Up Boss * Microsoft Office * JustCall Sales Dialer * LinkedIn Search * Web Forms * RingCentral * Trello * Calendly * Google Workspace * OnceHub * Microsoft Teams * Slack * ShipHero * Gorgias * Shopify * TikTok Shop * NetSuite