Dan R.
Jira & JSM | Microsoft 365 SharePoint - Solution Architect
Most Jira and SharePoint environments don’t fail because of the tools — they fail because workflows, permissions, and governance were never designed end-to-end. I help organizations fix messy Jira and Confluence setups and, when needed, align them with Microsoft 365 (SharePoint, Entra, Exchange) so teams can actually execute instead of fighting their systems. With 10+ years of experience, I design, migrate, and optimize Jira, Confluence, and SharePoint environments for teams that need reliability, clarity, and scalability — not duct-taped workarounds. Atlassian (Jira, JSM, Confluence) • Jira project, workflow, automation, and permission architecture • Jira Service Management setup (SLAs, queues, request types) • Reporting & visibility (dashboards, SLAs, BigPicture, Tempo) • Cloud migrations, consolidation, and instance cleanup • Confluence spaces, templates, knowledge bases, and governance Microsoft 365 / SharePoint • SharePoint information architecture and site design • Permission models, document management, and metadata strategy • Integration with Teams, Power Automate, and Jira • Governance, compliance, and lifecycle management Solutions Architecture & Optimization • Workflow and process analysis • Jira ↔ SharePoint ↔ Teams integrations • Training, adoption, and best-practice enablement 🌟Why Work With Me • System-Level Thinking – I don’t just configure tools; I design how work flows across Jira, Confluence, and Microsoft 365. • Business-First Design – Every workflow, permission, and automation maps to real business processes. • Proven Delivery – Successful implementations for startups, mid-size companies, and enterprise teams with measurable improvements in delivery and adoption. If your Jira environment is hard to manage, your SharePoint setup is chaotic, or your tools don’t work together, let’s fix it properly. Message me to discuss your current state and the fastest path to a clean, scalable solution.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $22k
Billed in all: $148,111$148k
$2.4k in the last 6 months
Across 10 contracts
Across 17 contracts
Earnings, last 30 days
Skill rankings: Top 1% in Microsoft Excel
Ranked by MRR among everyone on Upwork with the skill.
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