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Dan R.
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Dan R.

Jira & JSM | Microsoft 365 SharePoint - Solution Architect

Most Jira and SharePoint environments don’t fail because of the tools — they fail because workflows, permissions, and governance were never designed end-to-end. I help organizations fix messy Jira and Confluence setups and, when needed, align them with Microsoft 365 (SharePoint, Entra, Exchange) so teams can actually execute instead of fighting their systems. With 10+ years of experience, I design, migrate, and optimize Jira, Confluence, and SharePoint environments for teams that need reliability, clarity, and scalability — not duct-taped workarounds. Atlassian (Jira, JSM, Confluence) • Jira project, workflow, automation, and permission architecture • Jira Service Management setup (SLAs, queues, request types) • Reporting & visibility (dashboards, SLAs, BigPicture, Tempo) • Cloud migrations, consolidation, and instance cleanup • Confluence spaces, templates, knowledge bases, and governance Microsoft 365 / SharePoint • SharePoint information architecture and site design • Permission models, document management, and metadata strategy • Integration with Teams, Power Automate, and Jira • Governance, compliance, and lifecycle management Solutions Architecture & Optimization • Workflow and process analysis • Jira ↔ SharePoint ↔ Teams integrations • Training, adoption, and best-practice enablement 🌟Why Work With Me • System-Level Thinking – I don’t just configure tools; I design how work flows across Jira, Confluence, and Microsoft 365. • Business-First Design – Every workflow, permission, and automation maps to real business processes. • Proven Delivery – Successful implementations for startups, mid-size companies, and enterprise teams with measurable improvements in delivery and adoption. If your Jira environment is hard to manage, your SharePoint setup is chaotic, or your tools don’t work together, let’s fix it properly. Message me to discuss your current state and the fastest path to a clean, scalable solution.

🇺🇸Palm Coast, United States$80/hr100% JSS5.00 (5)Since Jun 2023

Earnings and projects

MRR
$3.6k

Last 6 months ÷ 6

World#9,547 / 412k
🇺🇸Country#2,781 / 62.1k
Revenue, last 30 days
$2.1k

Last 6 months: $22k

World#19,645 / 412k
🇺🇸Country#4,146 / 62.1k
Total earnings
$142k

Billed in all: $148k

World#25,265 / 412k
🇺🇸Country#5,594 / 62.1k
Per project
$10k

$2.4k in the last 6 months

World#15,597 / 412k
🇺🇸Country#2,644 / 62.1k
Projects, last 6 months
9

Across 10 contracts

50% fixed50% hourly
World#21,105 / 412k
🇺🇸Country#3,166 / 62.1k
Projects in all
14

Across 17 contracts

47% fixed53% hourly
World#168,283 / 412k
🇺🇸Country#24,151 / 62.1k

Earnings, last 30 days

$148k+$2.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$144k$146k$148k$150kOct 8Oct 23Nov 7

Skill rankings: Top 1% in Microsoft Excel

Ranked by MRR among everyone on Upwork with the skill.

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  2. #14Business Process Modeling322 freelancers · 🇺🇸 #4Top 4%
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  4. #16Information Technology659 freelancers · 🇺🇸 #8Top 2%
  5. #23Requirement Analysis510 freelancers · 🇺🇸 #8Top 5%
  6. #31Project Planning903 freelancers · 🇺🇸 #9Top 3%
  7. #32Business1,581 freelancers · 🇺🇸 #19Top 2%
  8. #41Digital Project Management1,123 freelancers · 🇺🇸 #12Top 4%