Taimoor M.

Tableau & BI Analyst | Healthcare & Enterprise CRM | Biotech Graduate

Your data has a story. I build the dashboards that make it clear. I'm a Tableau and BI analyst with 4 years of experience and a Biotechnology degree that gives me genuine domain fluency in healthcare and life sciences data by understanding what the numbers actually mean in context, not just the ability to chart it. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WHAT I HAVE BUILT ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ For a global luxury brand operating across 50+ boutiques in 10+ countries, I built a full CRM intelligence suite including: → Customer lifecycle dashboards (Active, Sleeping, Lapsed, New) → Store-level recruitment, retention, and reactivation KPI tracking → Reachability analytics by channel and customer segment → Segment switch matrices showing movement between cohorts → Multi-market views replacing fragmented spreadsheets across teams For a major telecom operator, I built a quarterly feature activation dashboard tracking: → 8.5M+ activation attempts across BAU and Seamless flows → FCR rates, eSIM/pSIM mix, submit-to-success rates → Call volume and call-in rate impact analysis → Quarter-over-quarter trending for ops and support teams In Python and machine learning, I have built: → Heart disease classification (logistic regression, decision tree, random forest + ROC analysis) → Student dropout prediction using multi-variable classification → Energy demand forecasting with XGBoost → Drug and molecular bioinformatics data processing ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WHERE I SPECIALIZE ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Healthcare & Pharma — clinical KPIs, patient cohort tracking, trial performance dashboards, pharma commercial analytics. Enterprise CRM & Retail — customer lifecycle analytics, segmentation, multi-market retention modeling. Operations & Telecom — feature performance, activation analytics, operational KPI suites. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ TOOLS ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Tableau — Desktop, Prep, LOD expressions, parameters, calculated fields, cross-dashboard actions, Tableau Public Python — pandas, scikit-learn, XGBoost, matplotlib, seaborn SQL — PostgreSQL, MySQL, CTEs, subqueries Power Query · Excel · Figma ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ HOW I WORK ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ I scope before I build. I want to understand what decision this dashboard needs to support. I communicate proactively, flag issues early, and deliver on time. Top Rated · 100% Job Success Score · 125+ projects across platforms If your team is sitting on data that isn't giving you clear answers, that's the problem I fix.