Shannon V.

I help founder-led service teams engineer custom operating systems so they can eliminate bottlenecks, automate manual admin, and scale without constant founder oversight. If project deliverables are falling through the cracks, processes are undocumented, or your team is drowning in too many redundant tools, the issue isn't your team; it’s your operational architecture. With over 20 years in project management and business operations, I bridge the high-level operational strategy with hands-on technical execution. I work across ClickUp, Notion, and Airtable, connecting your tech stack with robust automations and AI workflows (Claude, ChatGPT & Make) to keep your business running smoothly. 💡 What Does Working with Me Look Like? I execute projects using a 5-step framework: • Audit & Architecture: We identify delivery bottlenecks, eliminate tool redundancy, and map your ideal workspace blueprint before starting to build. • Build & Design: I construct tailored infrastructure - custom CRMs, client portals, and executive reporting dashboards. • Integrations, Automations & AI Workflows: Connecting your tech stack, removing manual admin, and embedding AI tools to streamline execution. • QA & Permission Testing: Stress-testing formulas, access levels, and views so your system remains stable as your team expands. • Training & Handover: Turning tribal knowledge into searchable company wikis and recording custom Loom walkthroughs so your team can confidently adopt the system. 💡 Why Founders Work with Me: • Commercial Judgment (20+ Years): Senior-level operational oversight without the overhead of a full-time hire. • Certified & Proven: Certified in project management, Notion, ClickUp, and Make, with a track record of delivering complex builds. • Founder Perspective: I build practical, low-friction systems designed specifically to protect your mental bandwidth and give you your time back. If you're ready to step out of daily operational chaos, send me a message or book a diagnostic call. Let’s map out your system!