Back to leaderboardLast snapshot: Nov 7
Rami B.
Customer Care Specialist
Customer Support Specialist with 3+ years of experience resolving technical and billing issues in gaming and e-commerce. Proven expertise in reducing ticket volume by 30% through first-contact resolution, cross-functional collaboration, and multilingual support(English C2, French B2, Arabic Native). Proficient in Zendesk, Intercom, Stripe, and Google Workspace, with advanced troubleshooting skills for gaming consoles, networking hardware, and mobile devices.
🇹🇳Akouda, Tunisia$10/hr100% JSS5.00 (3)Since Jun 2023
Earnings and projects
MRR
$0$0
Last 6 months ÷ 6
World#166,572 / 412,022 / 412k
🇹🇳Country#411 / 1,246 / 1,246
Revenue, last 30 days
$0$0
Total earnings
$14,374$14k
Billed in all: $15,102$15k
World#166,572 / 412,022 / 412k
🇹🇳Country#411 / 1,246 / 1,246
Per project
$7,187$7.2k
$0 in the last 6 months
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412,022 / 412k
🇹🇳Country#398 / 1,246 / 1,246
Projects in all
2
Across 4 contracts
25% fixed75% hourly
World#328,886 / 412,022 / 412k
🇹🇳Country#987 / 1,246 / 1,246
Earnings, last 30 days
$15.1kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch