Nick M.

CTO / Product Manager / Engineer / 25+ Years Experience

As a senior software engineer and architect, I have over 25 years experience partnering with businesses to transform their ideas into functional software products. I excel at software engineering, software architecture design and planning, leading development teams, writing technical specifications, and designing user interfaces and experiences. My work spans development of both enterprise and consumer applications with a focus on artificial intelligence, e-commerce and online payments, iOS and Android applications, API integrations, hardware integrations, server administration, automations, content management, web development, and SEO - all with an emphasis on exceptional design. I understand the importance of striking a balance between timeline, budget and feature set when designing and phasing a project, ensuring it works realistically within a business’ constraints. My communication style is clear, concise and transparent. When you hire me, you gain a team player that takes full ownership of his assignments and is guided by a relentless work ethic. I am proactive in looking ahead for potential issues and opportunities, and provide these insights as continuous feedback to stakeholders. While I am eager to discuss projects both large and small, simple and complex, covering a wide range of disciplines, below is a list of areas where I have deep expertise: Artificial Intelligence Extensive experience implementing AI technologies, including custom AI agents, conversational chatbots, recommendation engines, automated decision-making, predictive analytics, personalized user interactions, and content analysis/generation. Skilled in prompt engineering, model fine-tuning, and building hybrid systems combining multiple AI models with traditional software components. Proficient in integrating frontier models from OpenAI, Anthropic, Google, and Meta. I maintain expert knowledge of current and forthcoming offerings, enabling me to guide clients in selecting services that deliver optimal output at economical costs. API Integration Deep expertise building secure, efficient, and well-documented API integrations, including RESTful, GraphQL, legacy services (SOAP, XML-RPC), OAuth and other authentication protocols, and real-time data synchronization. My integration experience includes: Stripe, Plaid, Square, Twilio, SendGrid, Slack, Google/Bing/Meta Ads, Salesforce, HubSpot, Pipedrive, Google Docs/Sheets/Drive, Klaviyo, Mailchimp, Hootsuite, Monday.com, Quickbase, Teamwork, Asana, Quickbooks, NetSuite, Zendesk, Freshdesk, Intercom, DocuSign, Google Analytics, Mixpanel, Segment, Google Maps, Mapbox, and more. DevOps and Server Administration Twenty years experience in setup, migration, and maintenance of Unix/Linux hosting environments, including 15 years managing AWS infrastructure as well as Azure, Google Cloud, Heroku, Cloudflare, and others. Skilled in optimizing performance, ensuring availability, load balancing, security hardening, automated deployments, monitoring and alerting systems, and maintenance automation. Thrives during emergency situations and catastrophic failures under extreme pressure. E-commerce I’ve developed custom e-commerce offerings that have processed over a billion dollars in transactions. Functionality has included payment processing integrations, bi-directional third-party inventory management and POS integrations, fulfillment pipelines, subscription services, and high volume architectures processing thousands of orders per minute. Android & iOS Development Ten years of experience building native and non-native Android & iOS apps and supporting API suites with hundreds of App Store and Google Play submissions. Feature sets include e-commerce, push notifications, user authentication, location services, deep linking, barcode scanning, and Bluetooth low energy (BLE) beacons. Cannabis Tech Fourteen years experience developing software for cannabis dispensaries and MSOs, including online ordering, in-store kiosks, in-store TV menus, and Android/iOS apps. Expert knowledge integrating with cannabis POS platforms and APIs, including Dutchie POS (formerly LeafLogix) and Dutchie Plus, Jane POS and Jane Roots, Treez, BioTrack, Greenbits, Blaze, Flowhub and MJ Platform, as well as delivery logistics platforms like Onfleet and Detrack. Subject matter expert on Android and iOS apps for dispensaries, having submitted more dispensary apps than any other developer in the world. Fractional CTO & Consulting Apart from software development, I also offer fractional CTO services as well as consultation services to businesses during the idea conception, planning, and pre-production phases of their software projects. This can include product design, strategic planning, technical feasibility analysis, market research, risk assessment, budgeting and cost estimation, project scoping, workflow design, team structure and roles, RFP creation and management, and vendor selection and staffing.