Skip to content
BackNov 7
Will J.
Upwork badge

Will J.

Facebook, Instagram, Meta Business | Technical Expert & Consultant

⏱️ I solve most problems in 1 hour or less 👍 Start with a free 15 min consultation 🧼 Meta Business Suite cleanup & troubleshooting 🔁 Facebook & Instagram account recovery 🚀 Meta Pixel and CAPI 👨🏻 About Me I have thousands of hours of in-platform troubleshooting and advertising experience. Through years of experience and research, I possess a master-level understanding of the Facebook ads algorithm, content compliance, and advertising policies. I am a Meta Badged Partner. I'm able to stay up-to-date on the latest changes because I spend 8 hours+ a day in the Meta Business Suite, Facebook, and Instagram helping clients troubleshoot and resolve issues. I understand how to navigate the algorithm and robots for ad approval, account restrictions, and advertising success. I have owned, operated, and successfully exited social media advertising agencies. Get consultation on proper agency/client account onboarding and management processes and SOPs. I leverage my certified knowledge and practical experience of hands-on keyboard work to consult with Clients on troubleshooting issues within Meta Business Suite, Facebook, and Instagram, including tools like Ads Manager, Events Manager, etc. I am an American Digital Nomad living in Portugal! 💻 All Services: 1️⃣ Meta Business Suite Cleanup: - Most projects take one hour per business. - Work is done via Zoom Screenshare, so you don't have to share passwords, and you learn how it works, so you can maintain what we built - Result is a Meta Business Portfolio that contains all necessary assets, like a Facebook page, ad account, Instagram account, Meta Pixel, product catalog, etc. - All assets will be properly connected so you can cross-post on Facebook and Instagram, run ads - Meta Pixel will be added to your website so you can measure the performance of ads that direct traffic to your website - Facebook and Instagram Shop setup for Shopify, Wordpress, or Squarespace so you can tag products in posts and run catalog ads in Ads Manager. 2️⃣ Meta Account Recovery: - Upwork Escrow Contract: payments are only made after the recovery is successful. - After the recovery, implement verifications and security features to prevent future issues. - We can start with a free 15-minute meeting to confirm the issue and discuss the process. - For permanent issues, such as disabled accounts or advertising restrictions, prices can range from $3,000 to $8,000+. - Getting a quote is free, and there is no pressure to proceed if the price is out of your budget. - I can recover lost or limited-access Facebook Pages and Meta Business Portfolios by writing a letter to Meta: $2,500 per asset - For issues related to 2FA lockouts or hacked personal accounts, I will teach you how to contact Meta support and what to say to resolve the issue yourself. -I am currently not able to recover: - Ad Restricted Business Portfolios - Ad Restricted Facebook Pages (after 180 days) 3️⃣ Meta Verified + free verifications: - Apply for Web Domain and Business Portfolio verifications (free backend green tick) to receive advertising benefits like an increased billing threshold, higher ad account creation limit, and more. - Free verifications make you eligible for Meta Verified (front-end blue tick mark) for your Business Facebook page and Instagram account, which provides benefits like impersonation protection, better SEO, and access to Meta support. 4️⃣ Advanced Security and Backup for Facebook, Instagram, and Business Accounts: - Implement advanced security features to protect personal and business accounts from hacking. These features include 2FA via app (recommended), SMS, or physical device. Implement backup login methods to prevent account lockouts and ensure uninterrupted access. Backup methods include recovery codes for 2FA accounts and adding backup full control users to the Business Portfolio. 5️⃣ E-commerce Advertising Consulting: - Most projects take one to three hours. We will start with a live audit of your ad account and tracking. We will review the campaign, ad set, and ad level settings in Ads Manager. We will spend most of our time reviewing audience targeting, creative, and business goals/strategy. This service is designed for new brands looking to learn the basics and maximize their budget or mature brands that want to improve performance and scale. 6️⃣ Agency Onboarding Flow Audit and Optimization: - I will audit your client onboarding/offboarding flow in Meta. We will begin by auditing your agency's Meta Business Portfolio to ensure it is properly set up and secure, providing a suitable environment for onboarding your clients. We will discuss the needs and requirements of your onboarding flow. I will train your team to implement a solution and document processes via 1-3 hours of Zoom calls.

🇺🇸Denver, United States$450/hr100% JSS4.98 (443)Since Jul 2023
GlobeUpwork

Earnings and projects

MRR
$6k

Last 6 months ÷ 6

World#3,854 / 412k
🇺🇸Country#1,397 / 62.1k
Revenue, last 30 days
$4.3k

Last 6 months: $36k

World#7,120 / 412k
🇺🇸Country#2,140 / 62.1k
Total earnings
$480k

Billed in all: $487k

World#3,023 / 412k
🇺🇸Country#997 / 62.1k
Per project
$568

$538 in the last 6 months

World#171,071 / 412k
🇺🇸Country#28,913 / 62.1k
Projects, last 6 months
67

Across 88 contracts

93% fixed7% hourly
World#508 / 412k
🇺🇸Country#106 / 62.1k
Projects in all
846

Across 1,044 contracts

80% fixed20% hourly
World#538 / 412k
🇺🇸Country#114 / 62.1k

Earnings, last 30 days

$487k+$4.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$482.5k$485.0k$487.5kOct 8Oct 23Nov 7

Skill rankings: #1 in 1 skill of 11

Rarest: top 0.19% in Customer Service, of 37,167. Ranked by MRR among everyone on Upwork with the skill.

  1. 1WhatsApp472 freelancers · 🇺🇸 #1Top 0.21%
  2. 2Facebook Page316 freelancers · 🇺🇸 #1Top 0.63%
  3. #24Meta Pixel1,020 freelancers · 🇺🇸 #8Top 2%
  4. #29Technical Support11,267 freelancers · 🇺🇸 #9Top 0.26%
  5. #40Instagram7,103 freelancers · 🇺🇸 #14Top 0.56%
  6. #52Facebook5,550 freelancers · 🇺🇸 #25Top 0.94%
  7. #69Customer Service37,167 freelancers · 🇺🇸 #26Top 0.19%
  8. #98Facebook Ads Manager6,091 freelancers · 🇺🇸 #27Top 2%