Denise B.

Omni Channel Customer Specialist and Virtual Assistant

Hi! Thanks for checking out my profile, here is a quick overview of my skills and strength. Detail–oriented individual who exemplifies professionalism, and an ability to manage multiple projects and tasks at any given moment. Demonstrated history of successful client interaction and effective brand representation, while providing high-quality support to clients and management. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement. Strong collaboration, communication, ability to influence cross-functional groups, and the capability to thrive in an environment of constant change. Passionate about creativity, leadership, and producing quality ideas that are assertive and effective while maintaining excellent professionalism. Actively seeking a managerial position in an organization that helps their best and brightest employees exceed their potential, coupled with a strong desire to serve. SKILLS & CORE COMPETENCIES ● Remarkable experience in providing excellent customer service ● Proficiency in CRM and Microsoft Office applications such as Word, Excel, PowerPoint, Access, and Outlook ● Ability to work with all levels of the organization and external stakeholders in a professional manner. ● Excellent organizational and time-management skills, with strong attention to detail ● Effective project management and problem-solving skills ● Outstanding interpersonal skills with the ability to build rapport and maintain positive working relationships ● Excellent communication skills, both orally and in writing ● Ability to multi-task and work well individually as well as in teams ● Bilingual – Fluent in English and Spanish I’d been working in this field for over 10 years. Having experience in many areas such as customer services, selling, encoding, and data entry. Working before with big companies such as - T-Mobile, Priceline.com, and Centurylink. My goal has always been to exceed the expectations. I’m flexible and open to anything. For any project, any company really wants to get a hard worker! I’m available here!