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Joan P.
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Joan P.

HR | SOPs, Systems & Playbooks | Compliance | Process Documentation

Strategic HR & Business Operations Leader with over 20 years of experience bridging people operations, commercial strategy, and entrepreneurial execution. A proven builder who pairs deep expertise in scaling 0-to-1 HR infrastructure (0 to 500+ headcount) with two decades of hands-on experience founding and scaling ventures, architecting high-converting sales funnels, and driving customer acquisition. Brings an operator’s bottom-line mindset to human capital - aligning talent acquisition, incentive design, and modern technology (HRIS, CRM, responsible AI) directly with revenue growth and operational efficiency across distributed global teams. CORE COMPETENCIES • Executive Strategy & Scale: C-Suite Advisory | Organizational Design | 0-to-1 Infrastructure • People & Compliance: Global Remote Workforce Governance | Canadian Employment Law | Compensation Design • Business & Revenue Operations: Commercial HR Alignment | KPI & SOP Architecture | GTM Enablement • HR Tech & Systems: HRIS Implementation | Ethical AI Integration | Workflow Automation 🕥 TIME ZONE: PT time zone all year, UTC/GMT - 7 (Vancouver, CANADA) 🕥 👍Client Testimonials: "Fabulous HR professional. Highly recommend." "Joan provided straight up, no-nonsense advice on our situation. It was exactly what we needed." "Joan was amazing. A first-rate professional." "Thank you so much. I’m really grateful for all the practical and insightful help and guidance you’re providing us. " "Thank you so much for this and providing simple to understand and well-structured documents.” "Joan is fantastic to work with! She completes everything quickly and with impressive attention to detail. Her well-thought-out options make decision-making easy, and she ensures that compliance is a breeze. I highly recommend her as one of the best consultants I have worked with!" "I am really excited about how this is shaping up. I'm impressed by your process, follow-up, and detailed work, and I wish all consultants worked in this manner. This project has been very successful in gaining awareness of what this location needs, and I am beyond thankful. I look forward to delivering it to the team." "I am so happy with how this project is going, this is exactly what we need." 🦾Strong Key Skills : * Self-Starter * Strategic Thinking * HR Expertise * Workflow, Processes, and Procedures * Change Management * Project Management * Business Acumen * Problem Solving * Team Player * Communication and interpersonal skills * Advisory and Coaching * Business Ethics * Cultural Sensitivity * Active Listening and Relationship Building * Resilience and Adaptability * Continuous Improvement Keywords: 0-to-1 HR Infrastructure AI and Tech Integration, human-in-the-loop approaches HR Human Resources HR Consultant HR Compliance HR Business Partner VP, Human Resources Canadian Company Compliance Employer Health and Safety Compliance Fractional HR HR Manager HR Policy and Procedures Employee Handbooks Provincial Health and Safety HR Director Recruitment Hiring Talent Acquisition HRIS Applicant Tracking System HR Automation CEO Executive Coach BC HR Compliance Alberta HR Compliance Saskatchewan HR Compliance Manitoba HR Compliance Ontario HR Compliance Canada HR Compliance Employee Agreement Employee Contract Employee Termination Business Writing Employee Communications Talent Acquisition Global Workforce Management

🇨🇦Quesnel, Canada$125/hr100% JSS4.96 (17)Since Jul 2023

Earnings and projects

MRR
$1.9k

Last 6 months ÷ 6

World#24,528 / 412k
🇨🇦Country#493 / 7,134
Revenue, last 30 days
$0

Last 6 months: $11k

Total earnings
$127k

Billed in all: $135k

World#29,272 / 412k
🇨🇦Country#658 / 7,134
Per project
$3k

$1.3k in the last 6 months

World#55,088 / 412k
🇨🇦Country#959 / 7,134
Projects, last 6 months
9

Across 14 contracts

21% fixed79% hourly
World#21,107 / 412k
🇨🇦Country#325 / 7,134
Projects in all
42

Across 68 contracts

22% fixed78% hourly
World#72,393 / 412k
🇨🇦Country#1,339 / 7,134

Earnings, last 30 days

$135kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$132k$134k$136k$138kOct 8Oct 23Nov 7

Skill rankings: Top 7% in Procedure Development

Ranked by MRR among everyone on Upwork with the skill.

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  2. #13Lean Startup122 freelancers · 🇨🇦 #2Top 11%
  3. #14Procedure Development204 freelancers · 🇨🇦 #2Top 7%
  4. #19Employee Communications209 freelancers · 🇨🇦 #2Top 9%
  5. #28Employee Relations331 freelancers · 🇨🇦 #2Top 8%
  6. #30Executive Coaching411 freelancers · 🇨🇦 #2Top 7%
  7. #31Human Resources Compliance288 freelancers · 🇨🇦 #1Top 11%
  8. #40Recruiting Process Consulting353 freelancers · 🇨🇦 #4Top 11%