Jorge A.

Customer Service, People Management, Process Improvement

EXPERTISE Managerial role: Performance tracking and evaluation Leadership mentoring Employee engagement Team building Service level implementation Emphasizes process improvement to increase performance, reduce costs, and increase customer satisfaction. Results-oriented manager who thrives in fast-paced and competitive environments. Brings strong presentation, analytical and problem solving skills. Self-starter with a positive, can-do attitude who is driven to learn, improve and contribute.