Edilberto L.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

If you're looking for a highly experienced and talented Customer Service agent or a Virtual Assistant with a broad background in various fields, then you're at the perfect profile! Whether it's customer service, administrative tasks, social media management, e-commerce, data entry, or virtual assistance, I've covered them all. My 5 years on this journey have allowed me to master the following skills. • Customer Service (Phone Support - Inbound & outbound calls, Email Support, Live Chat, and Web Text) • Administrative (Data Entry, Product Listing, Refunds, Reviews, Payment, and dispute resolution) • eCommerce (Marketplace disputes and customer queries) • Virtual Assistance (research, data analysis, productivity reports via Google Spreadsheets • Appointment Setting • Social Media Management ( Questions and page reviews) I've used a wide range of tools, including: • Shopify • eDesk • Zendesk • Helpscout • Zoho • Podium • Maropost (formerly Neto) • Twilio • Monday.com • Calendly • Workiz • Google Docs and spreadsheets • Stripe (Payments) • Gmail • MS word, excel, and PowerPoint • Zoom, Slack, Skype, and WhatsApp Thank you for stopping by. Let's start winning together!