Juan Camilo V.
Customer Serv,Tech Support,Collections,sales Rep,Active Listening,BPO
I'm a person with plenty experience in the call center environment, i´ve worked for multiple LOB's giving the best results on every experience, I have experience working as customer service representative, collections representative, customer care specialist, tech support agent, cross sales agent and QA analyst (collections). I'm really patient, I like to put all my effort on every call to give the best results and to reach all the goals that every industry has, I feel that I need to be committed in every work because that is the best way to retrieve the opportunity you're getting. Experience over 5 years working with campaigns such as customer service, technical support and collections. I usually catalogued myself as an expert, an if you get the chance to get in touch with me you will see the effort i put in my professional career!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $13k
Billed in all: $63,704$64k
$13k in the last 6 months
Across 2 contracts
Earnings, last 30 days
Skill rankings: Top 3% in Collections Framework
Ranked by MRR among everyone on Upwork with the skill.
- Collections Framework60 freelancers · 🇨🇴 #1Top 3%🇨🇴#1 of 4
- #26Quality Audit572 freelancers · 🇨🇴 #1Top 5%🇨🇴#1 of 18
- #44Debt Collection699 freelancers · 🇨🇴 #1Top 6%🇨🇴#1 of 13
- #108Appointment Scheduling3,126 freelancers · 🇨🇴 #2Top 3%🇨🇴#2 of 45
- #188Appointment Setting5,158 freelancers · 🇨🇴 #6Top 4%🇨🇴#6 of 85
- #264Quality Assurance4,093 freelancers · 🇨🇴 #3Top 6%🇨🇴#3 of 69
- #290Phone Communication6,538 freelancers · 🇨🇴 #6Top 4%🇨🇴#6 of 160
- #510Sales9,827 freelancers · 🇨🇴 #20Top 5%🇨🇴#20 of 268