Julie Ann S.

I am a dedicated Executive Assistant, Operations Support, Customer Success, and Administrative Professional with over 10 years of experience helping businesses streamline operations, support clients, and deliver exceptional service in remote environments. My background includes working with global organizations such as JPMorgan Chase, CIBC Wood Gundy, Leapcure, and EMSAR Healthcare Equipment Services, where I have managed executive and administrative support, customer success, CRM management, reporting, project coordination, operations, and client communications. I thrive in fast-paced environments, quickly adapt to new systems, and take ownership of tasks with minimal supervision. My expertise includes: Executive & Virtual Assistance Calendar and Inbox Management Customer Success & Client Relationship Management Administrative & Operations Support Project Coordination CRM Management (Salesforce, ServiceMax, HubSpot) Report Preparation & Documentation Data Entry & Quality Assurance Google Workspace & Microsoft 365 Slack, Microsoft Teams & Zoom ChatGPT & AI Productivity Tools Process Improvement & Workflow Optimization I am known for being proactive, highly organized, detail-oriented, and dependable. Whether supporting executives, coordinating projects, managing client relationships, or handling day-to-day administrative operations, I consistently deliver accurate, high-quality work while maintaining professionalism and confidentiality. I am committed to building long-term partnerships by helping clients save time, improve efficiency, and achieve their business goals.