Pak L.

I am a highly skilled professional with extensive experience in risk management, compliance, and process analysis. Currently, I am serving as the Manager of Risk Management at TD Bank in Ontario, Canada. In this role, I coordinate regulatory and internal audit examinations for the Operational Risk Management Enterprise Technology team, ensuring timely completion of these assessments. I also work closely with Senior Executives to review and obtain approval for regulatory submissions and act as a project manager, assigning tasks to subject matter experts and ensuring their timely completion. Prior to my current position, I held various managerial roles at Scotiabank, where I excelled in managing non-financial risks, implementing compliance testing and issues management software solutions, and standardizing compliance testing processes across the organization. I have a proven track record of successfully implementing complex workflows, prioritizing requirements, and providing post-implementation user support. Throughout my career, I have demonstrated exceptional analytical skills, gathering and analyzing information for current-state processes and designing efficient future-state processes. I am also adept at fostering strong relationships with stakeholders, effectively communicating critical information, and providing training and guidance to teams. With a Bachelor of Arts degree in Economics and a minor in Psychology from York University, I have consistently pursued professional development, obtaining certifications in Professional Scrum Master, Professional Scrum Product Owner, Business Process Management, Lean Six Sigma-Green Belt, and the Canadian Securities Course. I am a highly motivated and results-oriented professional, dedicated to delivering value-added solutions and driving continuous improvement. My expertise in risk management, compliance, and process analysis, combined with my leadership and interpersonal skills, make me a valuable asset to any organization.