Bianca W.

Operations Support | Client Relations | Onboarding

I help founders and growing teams stay organized, strengthen client relations, hire efficiently, and keep operations running smoothly. I bring hands-on experience supporting both recruiting pipelines and day-to-day operations, and I’m comfortable stepping into fast-moving environments where structure, follow-through, and communication matter. I also support clients as an accountability partner, helping maintain structure, priorities, and consistent progress across ongoing work. 🔹 Recruiting & Onboarding Experience I’ve managed full hiring pipelines, including: - Sourcing and screening candidates (Indeed and other platforms) - Conducting structured screening calls - Scheduling interviews and coordinating with hiring managers - Managing onboarding workflows end-to-end - Guiding new hires through documentation, background checks, and training steps - Ensuring a smooth, professional first experience for new team members 🔹 Operations & Client Coordination Beyond recruiting, I’ve supported ongoing business operations by: - Managing client communication and follow-ups - Coordinating schedules, calendars, and internal tasks - Tracking workflows and keeping teams aligned - Creating and maintaining CRM systems and organized records - Auditing and rebuilding SOPs to optimize systems and improve workflows - Supporting day-to-day execution so leadership can focus on growth In previous roles, I’ve acted as a key point of contact between clients, internal teams, and leadership, ensuring communication stays clear and organized. 🔹 How I Work I bring structure and consistency to fast-moving environments where priorities can shift quickly. Alongside execution, I naturally support teams as an accountability partner, helping keep tasks, priorities, and deadlines clear and on track. I’m proactive with follow-ups, organize work into simple, manageable systems, and help maintain steady progress across ongoing responsibilities. Whether it’s tracking progress, keeping communication aligned, or reinforcing priorities, I focus on creating clarity and reliable execution. - Strong organization and prioritization - Clear task tracking and deadline management - Proactive follow-ups and status check-ins - Simple, effective systems to keep work organized - Reliable execution with minimal supervision 🔹 Tools I've worked with Trello, Asana, Airtable, Google Workspace, Microsoft Office, Slack, Zoom, Senja, Calendly, Grammarly, Claude, Zapier, Indeed for Employers, Ionos, Meta Suite, Vista Social, Checkr, Bullhorn CRM, Jobber, LaunchBay I adapt quickly to new tools and workflows and communicate clearly while supporting clients in both internal and client-facing roles. I’m available during U.S. business hours and open to long-term roles where I can provide consistent support. *My hourly rate reflects executive-level support and may vary depending on scope and responsibility.