Fares .

I'm a Sales & Business Development professional with experience in cold calling, lead generation, customer service, CRM management, and sales operations. I help businesses stay organized by improving processes, managing day-to-day operations, coordinating projects, and ensuring teams have the systems they need to work efficiently. Over the past few years, I've worked with international companies across customer support, B2B sales, and startup operations. At HomeSage.ai, I supported the marketing and operations team by managing CRM systems, coordinating AI-powered workflows, creating internal documentation, conducting market research, managing outreach campaigns, and improving operational processes. At RepRally, I helped build the sales operation from the ground up by developing sales workflows, supporting team coordination, improving internal processes, and assisting management with daily operations. My experience also includes customer service and sales at Vodafone, health insurance sales at Ideal Concepts, and B2B sales roles where I developed strong communication, organization, and problem-solving skills. This combination allows me to understand both the operational side of a business and the customer-facing side. Here's what I can help with: • Administrative & Operations Support • CRM Management (HubSpot, Apollo, Zoho) • Project & Task Coordination • Calendar & Email Management • Process Documentation & Workflow Improvement • Team Coordination & Internal Communication • Customer Support & Client Communication • Sales Operations & Lead Management • Market Research & Data Entry • AI Tools for Business Productivity (ChatGPT, Claude, Gemini) I'm reliable, organized, quick to learn new systems, and committed to helping businesses improve their operations while delivering an excellent experience for both clients and internal teams.