Wei Qin K.

I am a Microsoft 365 and End User Technology Engineer with hands-on experience in Microsoft 365 administration, Exchange Online, Microsoft Entra ID, Microsoft Intune, SharePoint Online, Microsoft Teams, PowerShell, and Microsoft Graph API. I currently support an enterprise environment of 1,200+ users across 2,500 devices, with experience in Microsoft 365 administration, Exchange Server to Exchange Online migration, mail flow troubleshooting, licensing management, MFA, Conditional Access, SSO integration, endpoint management, and ongoing SharePoint Online and Intune initiatives. My services include Microsoft 365 administration and troubleshooting, Exchange Online mailbox and mail flow support, Entra ID identity and access management, MFA and Conditional Access configuration, Intune device management support, PowerShell scripting for administrative automation, Microsoft Graph API integrations, and SharePoint Online and Microsoft Teams support. I also have technical leadership experience, having led a five-engineer Exchange Online support team within a 30-person technical support organization. My responsibilities included handling escalations, guiding troubleshooting, reviewing support backlogs, and delivering technical training and knowledge-sharing sessions. I take a structured and practical approach to technical problems, focusing on identifying the root cause, implementing appropriate solutions, and communicating clearly throughout the process. If you need help with Microsoft 365 administration, Exchange Online troubleshooting, identity and access management, endpoint support, or PowerShell automation, I would be happy to discuss your requirements and how I can help.