Vjola S.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

As a WFM Mission Control Specialist at Teleperformance I am responsible for optimizing the scheduling, forecasting, and real-time management of workforce operations. I make sure that staffing levels align with demand, monitor performance metrics, and make adjustments as needed to maintain efficiency and service quality. My role involves using data analytics and tools to anticipate operational challenges, improve workforce productivity, and support the overall success of customer service or operational teams.