Fernando M.
CMS Content Manager | Technical Content QA & Help Center Specialist
With over 4 years of experience managing enterprise-level content and structured QA frameworks, I help SaaS companies and digital agencies launch, migrate, and maintain high-quality web pages without breaking design, SEO, or functionality. Here is how I can add value to your project: CMS Management (Contentful & Intercom Expert): Experienced in building complex pages from scratch, managing structured components, and maintaining SaaS Help Centers or high-volume product documentation. End-to-End Content QA: As an ISTQB Certified Tester, I perform meticulous manual audits before and after content goes live. I check for brand standards alignment, link functionality, form routing, and responsive behavior across all viewports. Accessibility & SEO Integrity: I ensure your web pages are inclusive and optimized by verifying semantic heading hierarchies (H1/H2), image alternative text (alt-text), and video transcriptions. My typical workflow covers handling briefs and change requests for: Building enterprise-level landing pages from scratch. Executing smooth, error-free content migrations between environments. Revamping existing web components and updating live digital assets. Collaborating in Agile environments alongside Product Owners, Designers, and Developers. If you are looking for a detailed-oriented professional who treats your source documents as the absolute truth and respects strict deadlines, let’s connect!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $742
Billed in all: $25,788$26k
$371 in the last 6 months
Across 9 contracts
Earnings, last 30 days
Skill rankings: Top 27% in Proofreading
Ranked by MRR among everyone on Upwork with the skill.
- #7Defect Life Cycle12 freelancers · 🇬🇹 #1Top 58%🇬🇹#1 of 1
- #24Content Guidelines70 freelancers · 🇬🇹 #1Top 34%🇬🇹#1 of 1
- #31Contentful87 freelancers · 🇬🇹 #1Top 36%🇬🇹#1 of 1
- #121Web Accessibility376 freelancers · 🇬🇹 #1Top 32%🇬🇹#1 of 1
- #157Content Upload396 freelancers · 🇬🇹 #1Top 40%🇬🇹#1 of 1
- #766Brand Guidelines2,070 freelancers · 🇬🇹 #2Top 37%🇬🇹#2 of 2
- #1,123Content Editing3,676 freelancers · 🇬🇹 #2Top 31%🇬🇹#2 of 2
- #4,049Proofreading14,990 freelancers · 🇬🇹 #4Top 27%🇬🇹#4 of 15