Sylvester M.

I'm an ambitious and analytical individual seeking Smartsheet development opportunities to improve and develop business process workflows and automation through Smartsheet development Smartsheet Knowledge using: Smartsheets - Grid\Cards\Project gannt Reports Dynamic view Data Shuttle Data Mesh Workapps Dashbaords More about my experience: With a strong background and exceptional data analysis experience, IT service coordination & evaluating business processes and systems to develop a detailed understanding of business needs, comprehending systems concepts and improving IT capabilities, keen to develop and coach teams, and open to learning. The key strengths that I possess for success in aspired role include: ? Achieved Agile Project management certification from University of Cape Town ? Possessing a Microsoft Office Project 2016 Specialist certification ? Achieved Prince 2, ITIL V3 and Exin Agile Scrum certifications ? Successfully managing and coordinate the ICT Service Desks and support staff ? Strive for continued excellence through effective communication ? Possess solid computer navigation troubleshooting and support skills ?