Luis M.

🌎 Bilingual Customer Experience professional with 5+ years of experience working with US-based companies across Customer Service, Sales, E-commerce, Operations, and Digital Marketing. Currently working as a Sales Agent at Parts Geek, where I assist customers, provide product recommendations, and support the sales process. I also have previous experience as a Customer Service Coordinator at JetDirect and in high-volume bilingual chat support at Babylist. My experience includes: • Sales & Customer Service • Customer Experience • Email & Chat Support • Customer & Account Coordination • E-commerce & Operations • CRM & Digital Marketing • Problem Solving & Process Support I’m currently open to part-time opportunities and interested in long-term roles where I can bring my experience, reliability, organization, and ability to take ownership. I focus on clear communication, practical solutions, building strong customer relationships, and contributing to business growth. 📍 Cali, Colombia