Danise T.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

I’m a customer-focused professional with 10+ years of experience in customer support, relationship management, and SaaS user training. I’ve worked in both enterprise and startup environments, supporting clients through onboarding, live walkthroughs, troubleshooting, and clear step-by-step guidance. My background includes relationship management in banking and hands-on support for SaaS platforms, where I regularly explained complex systems in simple, easy-to-understand terms. My communication style is friendly, patient, and people-first. I focus on listening, asking the right questions, and making sure users feel confident using the tools they rely on. I’m comfortable working with US-based clients, live calls, Zoom sessions, and creating basic how-to documentation or videos when needed. If you’re looking for someone reliable, proactive, and easy to work with, I’d be happy to help.