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James  J.
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James J.

Multilingual (ENG - SPA - ) Customer Support & Virtual Assistant

Hi, I’m James Jean Baptiste, a versatile freelancer with experience in customer service, translation, and interpretation across multiple industries. Fluent in English, Spanish, and Haitian Creole, with intermediate proficiency in French , I bring a multilingual advantage that helps businesses connect with a diverse clientele. Services I Offer: ✅ Multilingual Customer Service & Support – Whether through phone, chat, or email, I provide professional and personable customer service, ensuring a seamless experience for your clients. ✅ Translation & Interpretation – I deliver accurate, culturally appropriate translations and interpretations, specializing in finance and general interpretation. ✅ Administrative & Virtual Assistance – I can assist with scheduling, email management, data entry, and other essential tasks, helping streamline your operations. Why Choose Me? ✨ Multilingual Expertise – Fluent in three languages and proficient in two more, I ensure clear and effective communication for international clients. ✨ Customer Service & Business Operations Experience – With a background in remote interpretation, customer service, and business management, I excel at handling client relations and administrative tasks efficiently. ✨ Strong Work Ethic & Adaptability – I am highly adaptable, detail-oriented, and dedicated to delivering high-quality support across different industries. I am passionate about helping businesses enhance their communication, improve customer experiences, and optimize operations. Let’s connect and discuss how I can contribute to your success!

🇭🇹Port au Prince, Haiti$9/hr100% JSS5.00 (1)Since Jul 2023

Earnings and projects

MRR
$1.5k

Last 6 months ÷ 6

World#31,136 / 412k
🇭🇹Country#5 / 107
Revenue, last 30 days
$1.6k

Last 6 months: $9.3k

World#27,217 / 412k
🇭🇹Country#6 / 107
Total earnings
$22k

Billed in all: $23k

World#134,657 / 412k
🇭🇹Country#27 / 107
Per project
$7.2k

$9.3k in the last 6 months

World#23,541 / 412k
🇭🇹Country#3 / 107
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇭🇹Country#40 / 107
Projects in all
3
0% fixed100% hourly
World#304,143 / 412k
🇭🇹Country#69 / 107

Earnings, last 30 days

$22.7k+$1.6k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$21k$22k$23kOct 9Oct 24Nov 8

Skill rankings: Top 4% in Language Interpretation

Ranked by MRR among everyone on Upwork with the skill.

  1. #5Haitian Creole78 freelancers · 🇭🇹 #1Top 6%
  2. #46Language Interpretation1,049 freelancers · 🇭🇹 #1Top 4%
  3. #154BPO Call Center1,567 freelancers · 🇭🇹 #1Top 10%
  4. #232Spanish3,288 freelancers · 🇭🇹 #2Top 7%
  5. #233Appointment Scheduling3,126 freelancers · 🇭🇹 #1Top 7%
  6. #408Appointment Setting5,158 freelancers · 🇭🇹 #1Top 8%
  7. #615Phone Support5,090 freelancers · 🇭🇹 #1Top 12%
  8. #788Zendesk5,908 freelancers · 🇭🇹 #1Top 13%