Joseph T.

Trusted advisor helping customer with all their email challenges, especially in Microsoft Exchange and security (SPF, DKIM, & DMARC). 20+ years at Microsoft, specializing in Exchange, Exchange Online, Azure, and email security, ready to solve your toughest email and migration challenges quickly and efficiently. Most of my 25+ years in email support was with Microsoft full-time directly as a Senior Cloud Architect/Field Engineer supporting large corporate and government clients averaging 10K mailboxes (largest at 2.1 million mailboxes). I enjoy advising and sharing my knowledge as one of the highest top 1% Microsoft certification in the world called Exchange Certified Master (MCM) with with "real-world" experience focused solely on Exchange and Exchange online (majority as a Senior Premier Field Engineer at Microsoft), I have also upgraded my skills into Azure, Defender security, Intune, and Purview. I have dual expertise also in Exchange online which makes me the "go to" resource for many customers today, and hopefully with your organization as well. This customer focus drive and expertise is what I would love to help to share with you and establish an ongoing partnership as your Microsoft Exchange guru. I am relatively new at Upwork so I am still building my past work experience on the platform, but this year I have been busy working on the following projects with other customers on Upwork: 1. DMARC/DKIM/SPF configuration, consultation, and advanced Defender anti-phish/spam issues. 2. Multiple Outlook troubleshooting sessions with users that can't authenticate using Outlook in Exchange online. 3. Exchange server outages in IIS that were broke from other support engineers. 4. Two ongoing Exchange to Exchange online migrations including EntraID/Defender support 5. Public folder migrations to Exchange online 6. SMTP mail flow troubleshooting, outage root cause analysis, and relay setup 7. Email delivery issues from Bluehost, Cloudflare, Salesforce, Mailchimp, and AuthSMTP 8. Configuration and troubleshooting of KnownBe4 setups for MSP clients Overall, if it is Exchange related I can help you fast and efficiently to help save your organization time and headaches. If you are stuck or have a case escalation please reach out as I am able to quickly and efficiently complete your Exchange email tasks.