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Coleen B.

Coleen B.

Customer Service and Collections Support - Fraud Analyst

Hi! My name is Coleen. I'm a Finance graduate with a strong background in customer service, collections support, and fraud analysis. Let’s chat about how I can level up your business.

🇵🇭Antipolo, Philippines$5/hr90% JSSSince Jul 2023
GlobeUpwork

Earnings and projects

MRR
$1.1k

Last 6 months ÷ 6

World#45,092 / 412k
🇵🇭Country#8,113 / 56.3k
Revenue, last 30 days
$1k

Last 6 months: $6.5k

World#41,824 / 412k
🇵🇭Country#8,352 / 56.3k
Total earnings
$9.1k

Billed in all: $9.4k

World#203,917 / 412k
🇵🇭Country#32,950 / 56.3k
Per project
$9.1k

$6.5k in the last 6 months

World#17,808 / 412k
🇵🇭Country#4,146 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$9.4k+$1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$8k$9k$10kOct 8Oct 23Nov 7

Skill rankings: Top 16% in Problem Resolution

Ranked by MRR among everyone on Upwork with the skill.

  1. #128Debt Collection699 freelancers · 🇵🇭 #83Top 18%
  2. #130Problem Resolution837 freelancers · 🇵🇭 #32Top 16%
  3. #168Fraud Detection629 freelancers · 🇵🇭 #125Top 27%
  4. #794Customer Satisfaction3,986 freelancers · 🇵🇭 #397Top 20%
  5. #1,025Phone Support5,089 freelancers · 🇵🇭 #554Top 20%
  6. #2,082Online Chat Support11,527 freelancers · 🇵🇭 #1,293Top 18%
  7. #2,625Email Support14,954 freelancers · 🇵🇭 #1,621Top 18%
  8. #6,015Customer Service37,167 freelancers · 🇵🇭 #3,209Top 16%