Abhinav R.

Quality Engineering Lead | Manual Testing Expert | 5+ Years Experience | MCA Post Graduate Hi, I'm a Quality Engineering and Customer Support professional with 5 years of hands-on experience in manual testing. I currently work as an Associate Lead in Quality Engineering and Customer Support, and I hold a Post Graduate degree in MCA (Master of Computer Applications). Manual Testing Skills: - End-to-end manual testing of web and mobile applications - Functional, Regression, Integration, and UAT testing - Test case creation, execution, and documentation - Bug tracking and detailed defect reporting - Cross-browser and cross-device testing - AI-enabled app testing - Exploratory testing from different user perspectives Tech Support & Documentation Skills: - Creating step-by-step SOPs for clients - Screen recording tutorial videos with voiceover - Troubleshooting and resolving customer issues - Technical documentation and knowledge base articles - Client training and onboarding support Bonus Skill: I also create clear, professional how-to videos and tutorials - perfect if you need help documenting your product for users! Why work with me? - 5 years of industry experience - MCA postgraduate - strong technical foundation - Experience testing AI-powered apps - Clear communication in English - Detailed, organized reports you can actually use - Fast turnaround times After testing your app, you'll receive a clean spreadsheet with test cases, bugs found, steps to reproduce, and screenshots if needed. No guesswork - just clear, actionable results. Available for: - Manual QA testing projects - App testing (iOS/Android/Web) - Creating SOPs and tutorial videos - Bug reporting and test documentation Let's connect and discuss how I can help make your application bug-free and user-ready!