Erica H.

Hi, I’m Erica, an Executive Assistant and Operations Specialist who helps business owners stay organized, reduce overwhelm, and keep their operations running smoothly behind the scenes. I’ve supported entrepreneurs, coaches, real estate professionals, and service-based businesses by managing the day-to-day tasks that often slow them down, from inbox and calendar management to client coordination, CRM updates, and project tracking. As businesses grow, things can quickly become disorganized. Missed follow-ups, scattered systems, and too many moving parts. That’s where I come in. I step in to bring structure, clarity, and consistency so nothing falls through the cracks. Here’s how I support my clients: Executive & Administrative Support • Inbox and calendar management • Scheduling calls, meetings, and appointments • Managing daily priorities and admin tasks Operations & Project Coordination • Task and project management (Asana, Trello, etc.) • Workflow organization and process support • Research, reporting, and data organization Client & CRM Management • CRM updates, lead tracking, and database management • Client onboarding and follow-ups • Customer support and communication Business & Online Support • Social media assistance and content scheduling • Webinar and virtual event coordination • Billing, invoicing, and vendor applications I’m known for being organized, reliable, and proactive. I don’t just complete tasks, I make sure things are handled properly so you don’t have to keep checking in. Tools I work with: Asana | Trello | Google Workspace | Slack | Zoom | Calendly Canva | CapCut | Trainerize | Kahunas Microsoft Teams | Dropbox | Outlook If you’re looking for someone who can take ownership of your backend operations and help keep your business running efficiently, I’d love to support you.