Katherine N.

Hi there! I'm Katherine — a detail-oriented and compassionate professional with a strong background in both medical assisting and customer service. With over 2 years of experience in healthcare and more than 6 years in customer support, I bring a unique combination of clinical knowledge and excellent communication skills. My background as a medical assistant has trained me to be precise, organized, and empathetic — whether I'm supporting patients, handling administrative tasks, or managing confidential information. In addition, I’ve worked as a customer service representative for U.S.-based companies (including e-commerce platforms like Amazon and eBay), where I provided top-notch support via phone, email, and chat. I’m skilled at resolving issues efficiently, keeping customers satisfied, and working with CRM systems. I'm here to help your business run smoothly — whether that means assisting your patients, supporting your clients, or handling day-to-day admin tasks with care and accuracy. Let’s work together! I’d love to be part of your team.