Ellaine M.
Shopify E-commerce VA | Order Management, Email Support & Data Entry
If you’re a Shopify store owner who needs help managing daily operations, customer support, and product updates — I can help. I’m an experienced E-commerce Virtual Assistant with a strong background in Shopify store management, order processing, product listing, customer support (email & chat), and accurate data entry. I also have 3+ years of professional customer service experience, handling high-volume inquiries while maintaining fast response times and excellent customer experience. Here’s how I can support your store: ✔ Upload Shopify product listings ✔ Process orders, refunds, and cancellations ✔ Update product details, collections, and inventory ✔ Manage customer support via email and chat ✔ Track orders and provide shipping updates ✔ Maintain organized reports in Google Sheets ✔ Communicate with suppliers and B2B partners ✔ Perform accurate data entry and admin tasks Why clients work with me: ✅ Detail-oriented and highly organized ✅ Fast learner with minimal supervision needed ✅ Experienced in handling customer issues professionally ✅ Reliable, responsive, and deadline-driven ✅ Focused on helping you save time and scale your store I understand that in e-commerce, speed, accuracy, and customer experience are critical. My goal is to help you streamline your operations so you can focus on growth. If you’re looking for a dependable Shopify Virtual Assistant who can handle both backend tasks and customer support, send me a message — I’m ready to help.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $3.1k
Billed in all: $4,134$4.1k
$3.1k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 21% in Product Listings
Ranked by MRR among everyone on Upwork with the skill.
- #174Answered Ticket446 freelancers · 🇵🇭 #108Top 39%🇵🇭#108 of 250
- #870Order Processing2,648 freelancers · 🇵🇭 #603Top 33%🇵🇭#603 of 1,622
- #1,112Product Listings5,309 freelancers · 🇵🇭 #467Top 21%🇵🇭#467 of 1,714
- #3,456Online Chat Support11,527 freelancers · 🇵🇭 #2,179Top 30%🇵🇭#2,179 of 6,896
- #4,398Email Support14,954 freelancers · 🇵🇭 #2,759Top 29%🇵🇭#2,759 of 8,734
- #5,367Shopify23,160 freelancers · 🇵🇭 #1,356Top 23%🇵🇭#1,356 of 4,292
- #10,342Customer Service37,167 freelancers · 🇵🇭 #5,752Top 28%🇵🇭#5,752 of 18,590
- #11,627Data Entry53,630 freelancers · 🇵🇭 #5,880Top 22%🇵🇭#5,880 of 21,670