Mary Angel M.

Customer Service Pro & Virtual Assistant Extraordinaire Hey there! 👋 I’m your virtual right-hand, here to turn chaos into calm and keep both your customers and business thriving. I thrive on multitasking, organization, and problem-solving—and I do it all with a smile 😄. Whether it’s managing Shopify orders, handling Gorgias tickets, scheduling tasks, or keeping your inbox under control, I’m the go-to pro who gets things DONE. ⚡ What I Can Do for You: 💌 Customer Support: Handle emails, chats, calls, and tickets (Gorgias, Shopify) with empathy, speed, and professionalism. 🛒 Shopify & E-Commerce: Order processing, returns, product updates, and smooth backend management. 🗂️ Virtual Assistance: Calendar management, scheduling, reminders, and admin support across Google Workspace & Microsoft 365. 📊 Data & CRM Management: Stord, Pitney Bowes, spreadsheets, CRMs—you name it, I keep it organized and accurate. 📱 Social & Communication: Slack, emails, and social inboxes—prompt, professional, and friendly. Why Clients Love Working With Me: 🛠️ Proactive Problem Solver: I catch issues before they become problems. 💻 Tech-Savvy: Shopify, Gorgias, Stord, Pitney Bowes, Slack, Google Workspace, Microsoft 365, and more—tools are my playground. ⏱️ Deadline Dominator: On time, accurate, and efficient. 🗣️ Communication Ninja: Clear, polite, professional, with a sprinkle of wit 😎. 💼 Business-Minded: I treat your business like my own—because your success is my success. Why I’m Different: 😄 Friendly, approachable, and a bit witty—because happy clients come back. ⚡ Fast learner & adaptable—ready for any challenge. ✅ Highly organized & detail-oriented—no loose ends here! If you want a Customer Service & Virtual Assistant who can save your time, delight your customers, and make your business run smoother than ever, I’m ready to jump in! 🌟