Grace M.
Customer Service Representative | E-commerce Customer Support
Hi! I’m a Customer Service and E-commerce Customer Representative with 6 years of experience helping customers and businesses through phone, email, and live chat. I have experience working with Amazon, eBay, and Temu, handling customer inquiries, orders, returns, payments, account concerns, and other e-commerce-related issues. I also have sales and retention experience with McAfee and sales/customer support experience with T-Mobile, giving me strong communication, problem-solving, and customer relationship skills. What I can help you with: ✔Customer service & live chat support ✔E-commerce customer support ✔Amazon, eBay & Temu support ✔Order, return & account assistance ✔Sales & customer retention ✔Email and phone support I’m reliable, detail-oriented, adaptable, and committed to providing excellent customer experiences. I’m available to start immediately and open to long-term opportunities. Best regards, Grace Mique
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2k
Billed in all: $11,423$11k
$2k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 32% in Customer Service
Ranked by MRR among everyone on Upwork with the skill.
- #1,418Customer Satisfaction3,986 freelancers · 🇵🇭 #704Top 36%🇵🇭#704 of 1,816
- #1,848Phone Support5,089 freelancers · 🇵🇭 #967Top 36%🇵🇭#967 of 2,568
- #3,962Online Chat Support11,527 freelancers · 🇵🇭 #2,464Top 34%🇵🇭#2,464 of 6,896
- #5,072Email Support14,954 freelancers · 🇵🇭 #3,128Top 34%🇵🇭#3,128 of 8,734
- #12,008Customer Service37,167 freelancers · 🇵🇭 #6,558Top 32%🇵🇭#6,558 of 18,590