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Grace M.
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Grace M.

Customer Service Representative | E-commerce Customer Support

Hi! I’m a Customer Service and E-commerce Customer Representative with 6 years of experience helping customers and businesses through phone, email, and live chat. I have experience working with Amazon, eBay, and Temu, handling customer inquiries, orders, returns, payments, account concerns, and other e-commerce-related issues. I also have sales and retention experience with McAfee and sales/customer support experience with T-Mobile, giving me strong communication, problem-solving, and customer relationship skills. What I can help you with: ✔Customer service & live chat support ✔E-commerce customer support ✔Amazon, eBay & Temu support ✔Order, return & account assistance ✔Sales & customer retention ✔Email and phone support I’m reliable, detail-oriented, adaptable, and committed to providing excellent customer experiences. I’m available to start immediately and open to long-term opportunities. Best regards, Grace Mique

🇵🇭Santiago, Philippines$5/hr100% JSS5.00 (1)Since Aug 2023

Earnings and projects

MRR
$328

Last 6 months ÷ 6

World#94,807 / 412k
🇵🇭Country#17,721 / 56.3k
Revenue, last 30 days
$802

Last 6 months: $2k

World#49,738 / 412k
🇵🇭Country#10,728 / 56.3k
Total earnings
$11k

Billed in all: $11k

World#186,314 / 412k
🇵🇭Country#30,443 / 56.3k
Per project
$5.7k

$2k in the last 6 months

World#30,612 / 412k
🇵🇭Country#7,303 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
2
50% fixed50% hourly
World#328,889 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$11.4k+$802 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$10.5k$11.0k$11.5kOct 9Oct 24Nov 8

Skill rankings: Top 32% in Customer Service

Ranked by MRR among everyone on Upwork with the skill.

  1. #1,418Customer Satisfaction3,986 freelancers · 🇵🇭 #704Top 36%
  2. #1,848Phone Support5,089 freelancers · 🇵🇭 #967Top 36%
  3. #3,962Online Chat Support11,527 freelancers · 🇵🇭 #2,464Top 34%
  4. #5,072Email Support14,954 freelancers · 🇵🇭 #3,128Top 34%
  5. #12,008Customer Service37,167 freelancers · 🇵🇭 #6,558Top 32%