Dorcas O.

SHORT TERM RENTAL VIRTUAL ASSISTANT WITH CUSTOMER SUPPORT EXPERIENCE (Within 5 Minutes Response Time) I assist Airbnb hosts,vacation rental management companies and real estate companies with daily operational tasks As a hands-on guest communication specialist and property manager, I have managed large portfolio of STR and succeeded while at it. Over 3 years of experience managing hundreds of vacation rentals for some highest ranked rental companies with Airbnb, VRBO & Booking .com rentals in several cities like Nashville TN, Ocean City Maryland, Fort Myers Florida, Bacliff Texas, London UK and the Carribbean. I have managed rental plots in RV resorts, residential properties and also help STR investors find arbitrage properties . Why Client Choose Me ✅ Can set up and Optimize your listings from scratch and connect them to your property management software ✅ Email, Phone, Chat Support ✅ Provide excellent customer service and Problem solving. ✅ Coordinate cleaners and handymen ✅ Mornitor inventory, Order supplies and keep accurate expenses record for end of the month financials ✅ Expert in Airbnb, VRBO, Booking .com, Furnished finders and Expedia ✅ Can handle and win damage claims (Waivo/Airbnb) ✅ Scout for STR approved properties with high revenue projections and no HOA restrictions ✅ General Virtual Assistant for your vacation rental needs. ✅ Available to work in any time zone , full time or part time ✅ Guest experience management Technology Expertise:💻🛠 Zillow, VRBO, Booking , OwnerRez, Pricelabs, Hospitable, Breezeway, Smobuu, Guesty, Rank breeze, Waivo, QuickBooks Online, Google I’m not just a virtual assistant , I’m an operations partner who helps you scale without stress. 📩 Let’s get started. Send me a direct message on Upwork, click “Invite to Job”, or Hire Me Now. Happy to jump on a Zoom call to discuss how we can streamline your operations and elevate your guest experience.