Juliet T.

Need a hand with your social media or the day-to-day tasks that keep your business running? I can help with both. I’m a Social Media Manager with 6+ years of experience, along with hands-on experience in virtual assistance, admin support, customer service, appointment setting, content creation, and business coordination. I enjoy helping business owners stay organised, keep their social media active, and take care of the tasks that often get pushed to the bottom of the to-do list. Whether you need someone to manage your content, respond to enquiries, prepare invoices, or keep your daily operations on track, I’m happy to help. 📱 SOCIAL MEDIA MANAGEMENT I help businesses stay active online with content that fits their brand and speaks to their audience. • Social media management for Facebook, Instagram, LinkedIn, TikTok, Pinterest, and YouTube • Content planning, calendars, scheduling, and publishing • Caption writing, hashtag research, and content ideas • Community management, comments, messages, and enquiries • Instagram Reels and short-form video content • Social media graphics, carousels, and Stories • Meta Business Suite management • Basic analytics, reporting, and advertising support 🎨 GRAPHIC DESIGN & VIDEO EDITING I create visuals and videos for social media, marketing, and everyday business needs. • Branded social media posts and graphics • Instagram carousels and Stories • Reels and short-form videos • Promotional materials and advertisements • Flyers, brochures, banners, and presentations • Product and service graphics • Photo editing and image enhancement • Video editing and content repurposing My main creative tools include Canva, Adobe Photoshop, CapCut, and Filmora. 🤖 AI-ASSISTED CONTENT CREATION I also use AI tools to help with creative ideas, content development, and production. I can assist with content research, captions, marketing copy, visual concepts, AI-generated images, video concepts, and content repurposing. I use these tools to support the creative process while keeping the final work relevant to your brand and audience. 💻 VIRTUAL ASSISTANT & ADMINISTRATIVE SUPPORT I can take care of the everyday tasks that help keep your business organised and running smoothly. • Email management and correspondence • Calendar management and appointment scheduling • Data entry and database updates • File and document organisation • Spreadsheet preparation and reporting • Internet and market research • CRM and system updates • Lead management and follow-ups • Staff scheduling and coordination • Task and project coordination • General administrative and executive support I’m comfortable working with different systems, following established processes, and keeping track of details so tasks don’t get missed. 📞 CUSTOMER SUPPORT & APPOINTMENT SETTING I have hands-on experience communicating with customers, clients, staff, and service providers through calls, emails, and messages. I can help manage customer enquiries, make follow-up calls, schedule appointments, provide client updates, and coordinate service requests. I understand how important it is to communicate clearly, remain professional, and make sure people receive the information they need. 💰 INVOICING & BUSINESS ADMINISTRATION I have experience supporting service-based businesses with job administration, invoicing, and customer records using Xero and Tradify. I can assist with: • Preparing invoices and checking job details • Updating customer and job records • Organising service and administrative information • Checking details across systems • Following up on outstanding tasks and invoices • Keeping records and spreadsheets up to date ✍️ CONTENT WRITING & RESEARCH Need help putting your ideas into words? I can write and organise content for different platforms and business needs, including: • Social media captions and promotional copy • Blog posts and website content • Video scripts and content ideas • Product and service descriptions • SEO-friendly content • Research and content planning 🛠️ TOOLS & SOFTWARE Social Media: Meta Business Suite, Facebook, Instagram, LinkedIn, TikTok, Pinterest, YouTube, Hootsuite, Buffer, Google Analytics Design, Video & AI: Canva, Adobe Photoshop, CapCut, Filmora, ChatGPT, Gemini, Claude, ElevenLabs, Remini, Copy.ai, Higgsfield Business & Administration: Xero, Tradify, Google Workspace, Microsoft Office, Excel, Word, ClickUp, Trello, Asana, Airtable, Connecteam, RingCentral, Microsoft Teams, Zoom, Slack, WhatsApp ⭐ LET'S WORK TOGETHER If you’re looking for someone who can handle both the creative side of your business and the everyday tasks behind the scenes, I’d love to help. I can support you with social media management, content creation, graphic design, virtual assistance, customer service, invoicing, and general admin work, depending on what your business needs. Tell me a little about your business and the kind of support you’re looking for. and let’s see how I can help